Telus customer service Things To Know Before You Buy
Telus customer service Things To Know Before You Buy
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Nevertheless, immediately after examining the agreement, I recognized it didn’t replicate the discount rates or approach specifics discussed, like the 500GB of information and additional bargains for pre-authorized payments.
Hey @DjE we could undoubtedly do what we will that can help. Is it possible to make sure you mail us A non-public concept and We'll go from there?
Of course I attempted chat and bought linked using a Reside person Nevertheless they informed me I had to connect with. Undecided exactly what the Reps around the chat can assist with.
Simply just form the main points of the inquiry inside a concept and it will be despatched to a human agent. Messaging Here's asynchronous (non-Reside), so you're able to close the application or go about your working day when the agent functions in the direction of locating you a resolution.
I needed to contact CS nowadays with Chat along with the Section I need to speak to is just accessible by cellular phone. The CS on Chat arranged a phone back at an agreed upon time slot. When that Section termed me later I acquired almost everything sorted out.
You can then receive a text concept when the agent responds, and you can observe up at your earliest usefulness.
Car-counsel helps you quickly narrow down your search results by suggesting possible matches as you style.
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• Once i termed to clarify, Eunice with the BCX Wireless Vehicle team explained to me that the reductions had been utilized. Nevertheless, she copied and pasted Abdul’s notes, which did not explain the price cut aspects.
Vehicle-advise allows you swiftly slim down your search engine results by suggesting probable matches as you sort.
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Moreover, I was disconnected numerous occasions when wanting to speak with support and even left on keep without resolution.
The TELUS group acknowledges that our work spans several Territories and Treaty spots and we are grateful for the standard Expertise Keepers and Elders who will be with us currently, individuals who have long gone ahead of us plus the youth that inspire us.
The telus billing support TELUS group acknowledges that our perform spans many Territories and Treaty regions and we have been grateful for the traditional Know-how Keepers and Elders who will be with us nowadays, individuals who have gone ahead of us plus the youth that encourage us.
Yeah, I’m binding by a two 12 months deal sadly, I’m only four months in, but I did get someplace. I assume The manager Office environment known as me now so I have a telephone discussion with him in one hour. We’ll see how that goes.